CoreHR is a software company in Cork that provides a complete suite of HR software applications. In total they have 6 different applications, Payroll, Workforce Management, Talent Management, Compensation & Benefits, Rostering and Expense Management.
As a HR user they may, depending on their role have access to one or all of the applications. Another complexity of the software is that the one user may have multiple roles, for example they may be a manager for Workforce and Talent Management but an employee for the rest.
I started the design process by interviewing the users of the software to get a clear idea of how they actually use the software, from this I was able to create clear personas for each of the roles and map the user journey.
Overwhelmingly it became clear that the users needed a more task based way of working with the ability to drill down to key areas as needed.
Based on this I was able to look at the Information Architecture and after completing card sorting I started to design initial wireframes that addressed the key issues namely providing the users with a main dashboard area where they can quickly view their upcoming tasks.
As the majority of users work in large organisations with multiple users of the software and a secondary target was to improve the communication between team members, this was achieved by enhancing the notification and messaging.
The high resolution prototypes were then tested and presented to key stakeholders within the organisation.
Here you will view two different options that were designed to improve the dashboard while allowing the user switch context quickly between different areas of the software as well as providing enhanced notifications and messaging.