With twelve year’s professional experience as a design and user experience specialist, I work across a mix of industry sectors and design disciplines, adapting creative thinking to business problems.
Building personas, mapping the customer experience, user flows, information architecture, leading design sessions and sprints as well as promoting for design thinking and UX strategy within the organisation.
Wireframing
From low resolution paper and Balsamiq wireframes to high resolution prototypes in Figma or Sketch / Invision.
Interviewing and Affinity Mapping
Looking at the quantitative data such as analytics and survey results and forming comprehensive qualitative methods such as stakeholder and end user interviews to help drive design decisions.
User Testing
Defining and testing prototypes and existing software to ensure that the product is to the highest standards.